How we handleyour information.

1. Who is responsible

This website is operated by Zhongshan Evia Gifts Co., Ltd, No. 5 Baigong Road, Xiaolan Town, Zhongshan City, Guangdong Province, China. You can contact us about privacy at info@eviagifts.com.

2. Information we collect

When you send an inquiry, we collect the name, email address and project description you enter. Product type, phone number and WhatsApp number are optional. You may also choose to include quantities, dates, destinations or other project details. If you email us directly, we receive the information in your message.

Our hosting and security providers may process technical information needed to deliver the site and protect the form, such as your IP address, browser information, request logs and a verification token. The form does not currently accept file uploads.

3. How we use it

We use your details to answer your inquiry, discuss suitable products and customization options, prepare a quotation if requested, and keep a record of the conversation. We use technical information and Cloudflare Turnstile to check for automated or abusive submissions. Submitting an inquiry does not add you to a marketing mailing list.

Where a legal basis is required, this processing supports steps you ask us to take before a possible order and our legitimate interest in responding to business inquiries and protecting the website.

4. Services involved

The website and inquiry endpoint are hosted by Vercel. The inquiry is passed to our Tencent enterprise mailbox at info@eviagifts.com. Cloudflare Turnstile checks whether the submission appears automated; the website sends its verification token to Cloudflare for validation before the inquiry is emailed. We do not keep inquiry messages in a separate website database.

These providers may process information in locations outside your country. Our team receives inquiries in China. See the Cloudflare Turnstile Privacy Addendum for information about its verification service.

5. How long we keep inquiries

If an inquiry does not lead to an order, we keep the correspondence for up to 24 months after the last meaningful exchange and then delete it, unless it is needed longer to resolve a dispute or meet a legal obligation. If an order follows, related records may be kept for the period required by the contract, accounting and applicable law.

6. Your choices

You can ask us to access, correct or delete the personal information in an inquiry by emailing info@eviagifts.com. We will review your request in light of any records we must retain. You can also contact us directly by email rather than using the website form.

7. Updates

We may update this policy when the website or its data handling changes. The date above shows when this version was last revised.